HelpDesk CentreDesk Repair 6.101

5.44 MB

Publisher Description

CentreDesk Repair is a FREEWARE multi-user helpdesk repairs solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use
Core elements are:
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign logs to technicians
Time tracking (calculates holidays and working days) and flagged to indicate the current status and duration
Logs that are awaiting a reply for quotations, or are in the workshop, or awaiting parts are automatically set to "On Hold"
Security ensures that only logs assigned to individual technicians can be viewed by them.
Provides a flexible workflow.
Your customers are kept informed as to the progress of reported faults, with emails being sent to confirm:

That the issue has been logged, and the details
Quotations (approved or rejected)
Invoicing (including a cancellation fee option) and a Batch Email facility.
Invoice summary
Log completion

Your SLA Contract labour charges are automated for quotations and invoices, so you don't need to remember the different rates for each client and category.
A fully functional Parts inventory

To maintain good relations with your customers, the CentreDesk solution makes available the tools needed to provide the support and attention to detail, that prevents logs from falling between the cracks.

Program Details


Publisher Merging Technologies
Released Date 2012-01-01
Languages English


Category Business
Subcategory Helpdesk & Remote PC

System requirements

Operating systems windows

Download information

File size 5.44 MB
Total downloads 199


License model Free
Price N/A

Version History

» version 6.101   -   posted on 2012-01-01
Full unlocked Access .mdb file included with download

» version 5.303   -   posted on 2008-08-24

EULA - End User License Agreement


Copyright © 2011 Merging Technologies
All Rights Reserved.
CentreDesk Group for Microsoft ® Access Licence Agreement

This is a legal agreement between the end user (the User) and Merging Technologies (the "OWNER"). BY installing the application the User IS AGREEING TO BE BOUND BY THE TERMS OF THIS AGREEMENT. IF the User DOES NOT AGREE WITH THE TERMS OF THIS AGREEMENT, PROMPTLY DELETE THE APPLICATION AND ANY ACCOMPANYING DOCUMENTATION.


1. This Software Licence Agreement permits the User to use as many copies of the software as required.
2. All SOFTWARE is licensed, not sold, to the User for use under the terms of this agreement and the OWNER reserves all rights not expressly granted to the User. The OWNER retains all title and ownership of the SOFTWARE and documentation.
3. The User is required to protect the confidentiality of the SOFTWARE.


1. The SOFTWARE is owned by the OWNER and is protected by copyright laws, and all other applicable laws and international treaty provisions.
2. The User must treat the SOFTWARE like other copyrighted material except that the User may make as many copies of the SOFTWARE as required.
3. The User may not rent or lease the SOFTWARE. The User may not reverse engineer, decompile, or disassemble the SOFTWARE.


1. The SOFTWARE and related documentation are provided "AS IS" and without warranty of any kind either expressed or implied, including, and not limited to, implied warranties of merchantability and fitness for a particular purpose. The Owner does not warrant that the SOFTWARE will meet with the User requirements, or that its operation will be uninterrupted or error free, or that any defects will be corrected. This Limited Warranty gives the User specific rights.


1. This licence will terminate if the User fails to comply with any term or condition of this agreement. The User must, upon termination, delete the SOFTWARE together with all copies, modifications, and merged portions in any form.
Microsoft is a registered trademark of Microsoft Corporation. CentreDesk is a trademark of Merging Technologies.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective companies.

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Release Date: 2012-01-01
Publisher: Merging Technologies
Operating System: windows